Connecticut IDR Arbitration For Medical Revenue Recovery

The Connecticut SBL Overview

The Connecticut SBL Overview

The Connecticut Surprise Billing Law (SBL) became effective on July 1, 2016. Key provisions include:

  1. Reimbursement for Out-of-Network (OON) Emergency Room Services: These services are reimbursed at Usual, Customary, and Reasonable (UCR) rates.
  2. Reimbursement for Inadvertent OON Services: These services are reimbursed at In-Network (INN) rates.

These provisions are outlined in Connecticut General Statutes (CGS) Section 38a-477aa.

Federal & State Coordination on Dispute Resolution

Regarding bifurcation and out-of-network reimbursement, the Centers for Medicare & Medicaid Services (CMS) have clarified that:

  1. All-Payer Model Agreement: Connecticut does not have an applicable agreement that sets out-of-network rates.
  2. Applicability of CGS Sec. 38a-477aa:
    • This state law determines OON rates for:
      • Certain healthcare services provided by OON providers at an INN facility.
      • OON clinical laboratory services referred by an INN provider.
      • Emergency services provided to individuals insured by Connecticut carriers.
  3. Federal Independent Dispute Resolution (IDR) Process:
    • For items and services not covered by CGS Sec. 38a-477aa, the federal IDR process under Section 2799A-1(c) of the Public Health Service (PHS) Act and 45 CFR 149.510 applies.
    • For air ambulance services, the federal IDR process under Section 2799A-2(b) of the PHS Act and 45 CFR 149.520 applies.

Enforcement

  • State Enforcement: Connecticut enforces the outcomes of the federal IDR process for applicable cases under Section 2799A-1(c) of the PHS Act.
  • Federal Enforcement: CMS oversees enforcement of federal IDR outcomes for air ambulance services under Section 2799A-2(b) of the PHS Act.

This information was documented in a letter from CMS to the Governor of Connecticut, dated December 21, 2021.

Using the No Surprises Act to Recover Fees

Many healthcare providers are unaware of the powerful tools available to recover fees for out-of-network services through the Independent Dispute Resolution (IDR) process established by the No Surprises Act. Here’s how it works:

  • Providers have 30 business days to initiate open negotiations after receiving an insurer’s initial payment or denial.
  • If negotiations fail, the IDR process can be triggered within 4 business days.
  • Both parties submit their best payment offers, and a certified IDR entity selects one as the final amount.

Our program is designed to make this process simple and risk-free for you, ensuring maximum recovery.

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