Illinois IDR Arbitration For Medical Revenue Recovery

The Illinois Surprise Billing Law (SBL)

The Illinois SBL, effective January 1, 2019, outlines the following provisions:

  1. Negotiation and Arbitration Timeline:
    • Providers and insurers have 30 days from the date of the Explanation of Benefits (EOB) to negotiate payment.
    • If negotiations fail, arbitration can be filed, though no specific time limit is set for filing arbitration after the 30-day negotiation period concludes.
  2. Scope of Services Covered:
    • The law applies to both emergency services and inadvertent out-of-network (OON) services.
  3. Arbitration Process:
    • Arbitration disputes are resolved through the American Arbitration Association (AAA).
  4. Reimbursement Standards:
    • No explicit reimbursement standard is defined, though a “reasonableness” standard is presumed.
    • The Qualified Payment Amount (QPA) cannot be given preferential treatment over other considerations.

These provisions are codified under the Illinois Insurance Code, 215 ILCS 5/356z.22.

Federal & State Coordination on Out-of-Network Rates

  1. All-Payer Model Agreement:
    • Illinois does not have an applicable agreement to establish OON rates.
  2. Specified State Laws:
    • 215 ILCS 5/356z.3a governs OON rate determinations for the following services:
      • Pathology, Anesthesiology, Neonatology, Radiology, or Emergency Department Services provided by nonparticipating providers at participating hospitals and ambulatory surgical treatment centers.
  3. Federal Independent Dispute Resolution:
    • For cases not covered by 215 ILCS 5/356z.3a, the federal independent dispute resolution process under sections 2799A-1(c) and 2799A-2(b) of the Public Health Service (PHS) Act and 45 CFR 149.510 and 149.520 applies.
    • This process governs:
      • Nonparticipating providers and emergency facilities.
      • Nonparticipating air ambulance services.
    • The federal process's outcomes will be enforced by CMS for these cases in Illinois.

This framework is detailed in a letter from CMS to the Governor of Illinois, dated April 7, 2021.

Using the No Surprises Act to Recover Fees

Many healthcare providers are unaware of the powerful tools available to recover fees for out-of-network services through the Independent Dispute Resolution (IDR) process established by the No Surprises Act. Here’s how it works:

  • Providers have 30 business days to initiate open negotiations after receiving an insurer’s initial payment or denial.
  • If negotiations fail, the IDR process can be triggered within 4 business days.
  • Both parties submit their best payment offers, and a certified IDR entity selects one as the final amount.

Our program is designed to make this process simple and risk-free for you, ensuring maximum recovery.

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