Maine IDR Arbitration For Medical Revenue Recovery

The Maine Surprise Billing Law (SBL)

The Maine SBL, effective January 1, 2018, includes the following key provisions:

  1. Provider Reimbursement Requirements:
    • Providers must be reimbursed at the greater of:
      1. The in-network (INN) rate of the carrier, or
      2. The average INN rate of all carriers, as determined by the state’s All-Payor Claims Database (APCD).
  2. Independent Dispute Resolution (IDR) Process:
    • An IDR arbitration process is available for resolving disputes between providers and carriers.
  3. Negotiation Period:
    • Parties have a 30-day period to negotiate a resolution, starting from the payment date.
  4. Arbitrator Considerations:
    • The arbitrator may consider:
      • The provider’s level of training.
      • Previously contracted rates between the provider and carrier.
      • Usual, Customary, and Reasonable (UCR) rates, as determined by the APCD.
      • Other relevant factors.

These provisions are codified under Title 24-A, Maine Insurance Code, Chapter 56-A, §4303-C.

Federal & State Coordination on Out-of-Network Rates

  1. All-Payer Model Agreement:
    • Maine does not have an All-Payer Model Agreement to determine out-of-network (OON) rates.
  2. Specified State Laws:
    • Title 24-A, Chapter 56-A, §4303-C is the specified state law for OON rate determinations in Maine.
    • This applies to items and services furnished by:
      • Nonparticipating providers.
      • Nonparticipating emergency facilities.
      • Nonparticipating air ambulance providers.
  3. Federal Independent Dispute Resolution:
    • The federal IDR process under sections 2799A-1(c) and 2799A-2(b) of the Public Health Service (PHS) Act and 45 CFR 149.510 and 149.520 does not apply to cases covered by Maine’s state law.

This framework is detailed in a letter from CMS to the Governor of Maine, dated December 22, 2021.

Using the No Surprises Act to Recover Fees

Many healthcare providers are unaware of the powerful tools available to recover fees for out-of-network services through the Independent Dispute Resolution (IDR) process established by the No Surprises Act. Here’s how it works:

  • Providers have 30 business days to initiate open negotiations after receiving an insurer’s initial payment or denial.
  • If negotiations fail, the IDR process can be triggered within 4 business days.
  • Both parties submit their best payment offers, and a certified IDR entity selects one as the final amount.

Our program is designed to make this process simple and risk-free for you, ensuring maximum recovery.

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Schedule a complimentary audit call with Ardú today to learn how we can help medical facilities, surgeons, staffing agencies, societies, and more recover unpaid medical claims and unlock the revenue they deserve!

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