Navigating the No Surprises Act: Updates to IDR Processes and Compliance

Understanding the Latest Changes to the No Surprises Act

In light of recent court decisions, including Texas Medical Association et al. v. United States Department of Health and Human Services et al. (TMA III), healthcare providers, insurers, and patients are facing significant updates to the No Surprises Act (NSA). These developments, announced through new FAQs released by federal departments, are shaping how out-of-network charges, surprise billing, and Independent Dispute Resolution (IDR) processes are managed.

At Ardú Medical Partners, we are committed to empowering providers with the knowledge and tools to navigate these changes effectively.


What is the No Surprises Act?

Key Protections for Patients

Enacted as part of the Consolidated Appropriations Act, 2021, the No Surprises Act introduced sweeping reforms to protect patients from surprise medical bills. The legislation focuses on:

  • Emergency Services: Ensuring patients are not balance billed for emergency care provided by out-of-network providers or facilities.
  • Non-Emergency Services: Extending protections to services performed by nonparticipating providers at in-network facilities.
  • Air Ambulance Services: Regulating billing for air ambulance services delivered by out-of-network providers.

The Act prohibits balance billing in these scenarios unless patients are properly informed and provide explicit consent to waive these protections.


Patient Cost-Sharing Adjustments

Under the 2021 interim final rules, the NSA limits patient cost-sharing for out-of-network services. The cost-sharing amount is calculated based on the recognized amount, which may depend on:

  • All-Payer Model Agreements.
  • State Laws.
  • If neither applies, the lesser of the billed charge or the qualifying payment amount (QPA).

For air ambulance services, patient cost-sharing follows the same logic, ensuring out-of-network care does not impose financial burdens beyond in-network equivalents.


Impact of TMA III on the NSA

Legal Challenges and Outcomes

In August 2023, the U.S. District Court for the Eastern District of Texas ruled in TMA III, vacating parts of the interim final rules regarding QPA calculations. The court deemed these provisions unlawful, prompting regulatory adjustments. While the Department of Justice has partially appealed the decision, it remains under review by the U.S. Court of Appeals for the Fifth Circuit.

This decision highlights ongoing disputes over how QPAs are calculated and their role in determining reimbursement rates under the NSA.


Recent Updates to Enforcement and IDR Processes

FAQs and Temporary Enforcement Relief

In October 2023, federal departments released FAQs Part 62, addressing adjustments necessitated by TMA III. Key points include:

  • Temporary Enforcement Discretion: Until May 1, 2024, QPAs can be calculated using pre-TMA III rules for services provided.
  • Extended Relief: Compliance relief extends to November 1, 2024, for plans and issuers recalculating QPAs under current laws.
  • Air Ambulance Services: Similar extensions apply, ensuring compliance systems align with updated regulations.

The departments have stated they do not anticipate extending enforcement relief beyond November 1, 2024, urging all parties to adjust their processes promptly.


How Ardú Medical Partners Supports Providers

Expertise in NSA and IDR Processes

Navigating the evolving landscape of the NSA requires precision, expertise, and robust systems. At Ardú Medical Partners, we specialize in:

  • Optimizing IDR Outcomes: Leveraging advanced data analytics and tailored strategies to ensure providers secure fair compensation.
  • Streamlining Compliance: Simplifying workflows and recalculating QPAs in line with the latest regulations.
  • Reducing Administrative Burden: Implementing technology-driven solutions to enhance efficiency in navigating complex NSA requirements.

Preparing for 2024 and Beyond

With the November 2024 enforcement deadline on the horizon, it’s essential for healthcare providers to proactively align their billing systems and processes with the updated rules. Ardú Medical Partners offers the tools and support needed to ensure a seamless transition, minimizing disruptions and maximizing financial stability.

Ardú Medical Partners is here to guide you through these complexities, offering expertise, advocacy, and innovative solutions to help you thrive in an ever-changing regulatory environment.

Contact Ardú Medical Partners Today

Take the next step in securing your financial stability and compliance with the No Surprises Act. Partner with Ardú Medical Partners to navigate the road ahead with confidence.

Using the No Surprises Act to Recover Fees

Many healthcare providers are unaware of the powerful tools available to recover fees for out-of-network services through the Independent Dispute Resolution (IDR) process established by the No Surprises Act. Here’s how it works:

  • Providers have 30 business days to initiate open negotiations after receiving an insurer’s initial payment or denial.
  • If negotiations fail, the IDR process can be triggered within 4 business days.
  • Both parties submit their best payment offers, and a certified IDR entity selects one as the final amount.

Our program is designed to make this process simple and risk-free for you, ensuring maximum recovery.

Schedule a Meeting with Us

Schedule a complimentary audit call with Ardú today to learn how we can help medical facilities, surgeons, staffing agencies, societies, and more recover unpaid medical claims and unlock the revenue they deserve!

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